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Deliverable 4 of 6

RACI matrix & workflow tracker

AEO/GEO touches four functions that rarely report to the same VP — Content, Engineering/DevOps, PR/Comms, and Analytics. Without an explicit RACI, every new page becomes a one-off negotiation instead of a repeatable process.

3
tabs
11
core activities mapped
5
functions covered

The actual matrix, real rows

ActivityContentEng/DevOpsExec
Entity hub + taxonomyR/ACI
JSON-LD schemaCR/AI
robots.txt / WAF governanceIR/AA
Monthly SoM/CFI/SRS benchmarkCII
Hallucination monitoring & correctionCII

R = Responsible (does the work) · A = Accountable (owns the outcome) · C = Consulted · I = Informed

Three tabs, three jobs

Why this matters

Where Responsible and Accountable sit with the same function, that's fine for narrowly technical tasks. Where they're split, the book is explicit: name an actual accountable individual, not just a function — a RACI with no named person defaults to nobody being accountable.

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